PENGARUH PENANGANAN CREWING AGENCY DAN STANDARISASI REKRUTMEN TERHADAP KELANCARAN PERGANTIAN CREW KAPAL OFFSHORE PADA PT. MITRA SAMUDRA SEJATI

Abstract

Noviatin, Siti, 2025. “ The Impact of Crewing agency Management and Recruitment Standardization on Offshore Crew Change Efficiency at PT. Mitra Samudra Sejati.” The increasing demands of offshore maritime operations highlight the critical need for competent crew management and standardized rekrutmenprocesses. This research investigates the influence of crewing agency handling and rekrutmenstandardization on the efficiency of offshore crew changeovers at PT. Mitra Samudra Sejati, a company managing crew s for vessels operating in the Middle East region. While prior studies emphasize crew competency and human resource practices in general maritime contexts, this research provides a focused, empirical contribution in the offshore segment, where time-sensitive and high-risk operations prevail. The primary objective was to determine the extent to which effective agency management and standardized rekrutmenprocedures affect the smoothness of crew transitions. Using a quantitative methodology, data were collected through structured questionnaires distributed to 50 informed respondents, including maritime experts, and crew industry-ready graduates. Statistical analysis, including correlation and regression, was conducted to assess the relationship between variables. Results show that both variables significantly influence crew change efficiency. The regression analysis confirmed that 37,4% and 37% of the variance in smooth crew change operations could be explained by crewing agency handling and rekrutmenstandardization combined. These findings reinforce the importance of professional agency practices and consistent rekrutmenstandards in optimizing workforce transitions. This study offers practical guidance for offshore shipping firms aiming to enhance human resource performance, operational continuity, and global competitiveness through structured personnel strategies.