ANALISIS JUMLAH KAPAL TUNDA DI PT. LANGLANG LAJU LAYANG GUNA MENUNJANG EFEKTIVITAS PELAYANAN KAPAL DI PELABUHAN WEDA

Abstract

Budianto, Rizky. 464211060. 2025. "Analysis of the Number of Tugboats at PT. Langlang Laju Layang to Support the Effectiveness of Ship Services at Weda Port" This research is motivated by the increasing shipping activities at Weda Port, North Maluku, which are not supported by an adequate number of tugboats. PT. Langlang Laju Layang, as the tugboat operator at the port, currently operates only three tugboats, which are considered insufficient to meet the demands of effective pilotage and towage services. The objective of this study is to analyze the ideal number of tugboats required and to assess their impact on the effectiveness of ship services at Weda Port. This research employs a quantitative approach, with data collected through observation, documentation, and questionnaires distributed to 37 respondents from the company’s operations division. The data were analyzed using validity and reliability tests, correlation analysis, and simple linear regression. The results indicate a significant relationship between the number of tugboats and the effectiveness of pilotage and towage services. The limited number of tugboats leads to service delays, increased ship waiting times, and decreased user satisfaction. Therefore, it is recommended that the company expand its tugboat fleet and establish a pilot station closer to the anchorage area to improve operational efficiency at the port.